Shipping Policy

Last updated: October 9, 2025

Digital Service - No Physical Shipping

GetApi is a 100% digital service. We provide software-as-a-service (SaaS) through our cloud-based API gateway platform. As such, there are no physical products to ship and no shipping charges apply to our services.

Service Delivery

Our services are delivered instantly and electronically:

  • Instant Access: Upon successful registration and payment, you receive immediate access to your account
  • API Keys: We will ship your API keys within 1 day or on the same day. Generate and use API keys instantly through your dashboard
  • Documentation: All resources are available online 24/7
  • No Waiting: Start using our services within minutes of signing up

Account Activation

Your GetApi account is activated through the following process:

  1. Complete the registration form with your email and password
  2. Verify your email address by clicking the confirmation link
  3. Choose and subscribe to a pricing plan
  4. Your account is immediately activated upon successful payment
  5. Access your dashboard and generate API keys instantly

Delivery Timeline

All services are delivered electronically with the following timelines:

  • Account Creation: Instant
  • Email Verification: Within 5 minutes
  • Payment Processing: 1-5 minutes for most payment methods
  • Service Activation: Immediate after payment confirmation
  • API Key Shipping: Delivered within 1 day or on the same day (instant generation available from your dashboard)

Access Requirements

To access our services, you need:

  • Internet connection
  • Web browser (Chrome, Firefox, Safari, Edge)
  • Valid email address
  • Ability to make API calls from your application

Service Availability

Our services are available globally, 24/7, from any location with internet access. There are no geographic restrictions or delivery delays. API endpoints are accessible from anywhere in the world with standard HTTP/HTTPS protocols.

Support and Resources

All documentation and support resources are delivered digitally:

  • Documentation: Available at GetApi Docs
  • API Reference: Comprehensive guides and examples online
  • Support: Email support available through your dashboard
  • Updates: Automatically deployed without any action required from you

Third-Party Integrations

If you integrate third-party services or AI providers through GetApi, you may need to set up accounts with those providers separately. Each third-party provider has their own terms and access procedures. GetApi facilitates the connection but does not control third-party service delivery.

Service Interruptions

While we strive for 100% uptime, occasional maintenance or technical issues may temporarily affect service delivery:

  • Scheduled maintenance is announced in advance via email
  • Emergency maintenance may occur without prior notice
  • Service status is available on our status page
  • Critical updates are communicated through your dashboard

Questions About Service Delivery?

If you have any questions about accessing our services, please contact us: